Platform status

Everything is running smoothly.

Current status and performance of our services. We're monitoring all systems around the clock.

Overall platform status

All Services Operational

Core, AWS, Email, and API services are operating normally.

Last checked

Nov 3, 1:13 AM EST 21 min ago

This status may be out of date: our monitoring has not checked in for 21 min.

Live status

Services

Refresh status

Core Service

Core Ascriptica platform

30 days agoToday

Operational

AWS

Cloud infrastructure and hosting

us-east-1 : Operational

30 days agoToday

Operational

Email Service

Transactional email delivery

30 days agoToday

Operational

API Service

Public API and webhooks

30 days agoToday

Operational

Past 30 days

Incident history

Oct 4 — Nov 3

Degraded Performance on Core Service

Nov 2, 2026 · Started 4:45 AM EST

Resolved
Duration

6 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Nov 2, 5:01 AM EST
  
  This incident has been resolved.
2. Monitoring Nov 2, 4:51 AM EST
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Nov 2, 4:49 AM EST
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Nov 1, 2026 · Started 3:23 AM EST

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Nov 1, 3:38 AM EST
  
  This incident has been resolved.
2. Monitoring Nov 1, 3:28 AM EST
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Nov 1, 3:27 AM EST
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Major Outage on Core Service and API Service

Oct 29, 2026 · Started 2:30 PM EDT

Resolved
Duration

5 min

Severity

Major Outage

Customer impact

No one can access and/or use the application. All customers are unable to use the API.
Affected services
Core Service

API Service
Status updates (4)
1. Resolved Oct 29, 2:45 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 29, 2:35 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 29, 2:34 PM EDT
  
  Core Service is now Degraded Performance. All customers experience slower performance. API Service is operating normally again.
4. Investigating Oct 29, 2:31 PM EDT
  
  Our monitoring detected a problem. Core Service: Major Outage. No one can access and/or use the application. API Service: Major Outage. All customers are unable to use the API.
Degraded Performance on Core Service

Oct 29, 2026 · Started 1:31 AM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 29, 1:48 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 29, 1:38 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 29, 1:35 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 28, 2026 · Started 7:48 PM EDT

Resolved
Duration

6 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 28, 8:04 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 28, 7:54 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 28, 7:52 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 27, 2026 · Started 7:57 PM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 27, 8:14 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 27, 8:04 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 27, 8:01 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 27, 2026 · Started 10:27 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 27, 10:42 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 27, 10:32 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 27, 10:31 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 26, 2026 · Started 2:58 AM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 26, 3:15 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 26, 3:05 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 26, 3:02 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Major Outage on Email Service

Oct 26, 2026 · Started 1:42 AM EDT

Resolved
Duration

19 min

Severity

Major Outage

Customer impact

All customers are unable to send and/or receive application emails.
Affected services
Email Service
Status updates (6)
1. Resolved Oct 26, 2:11 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 26, 2:01 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 26, 1:56 AM EDT
  
  Email Service is now Major Outage. All customers are unable to send and/or receive application emails.
4. Investigating Oct 26, 1:55 AM EDT
  
  Email Service is now Degraded Performance. All customers experience delayed email delivery.
5. Investigating Oct 26, 1:43 AM EDT
  
  Email Service is now Major Outage. All customers are unable to send and/or receive application emails.
6. Investigating Oct 26, 1:42 AM EDT
  
  Our monitoring detected a problem. Email Service: Degraded Performance. All customers experience delayed email delivery.
Degraded Performance on Core Service

Oct 25, 2026 · Started 3:01 AM EDT

Resolved
Duration

20 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 25, 3:31 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 25, 3:21 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 25, 3:17 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 25, 3:09 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 25, 3:05 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 25, 2026 · Started 2:29 AM EDT

Resolved
Duration

10 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 25, 2:49 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 25, 2:39 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 25, 2:33 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 25, 2026 · Started 2:17 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 25, 2:32 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 25, 2:22 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 25, 2:21 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 25, 2026 · Started 1:18 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 25, 1:33 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 25, 1:23 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 25, 1:22 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 25, 2026 · Started 12:43 AM EDT

Resolved
Duration

13 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 25, 1:06 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 25, 12:56 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 25, 12:47 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 11:44 PM EDT

Resolved
Duration

13 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 25, 12:07 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 11:57 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 11:54 PM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 11:49 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 11:48 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 9:57 PM EDT

Resolved
Duration

8 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 10:15 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 10:05 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 10:01 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 8:31 PM EDT

Resolved
Duration

27 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 24, 9:08 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 8:58 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 8:43 PM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 8:36 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 8:35 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 8:08 PM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 8:23 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 8:13 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 8:12 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 6:47 PM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 7:04 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 6:54 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 6:51 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 3:35 PM EDT

Resolved
Duration

24 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (7)
1. Resolved Oct 24, 4:09 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 3:59 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 3:55 PM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 3:50 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 3:47 PM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
6. Monitoring Oct 24, 3:42 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
7. Investigating Oct 24, 3:39 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 3:13 PM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 3:30 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 3:20 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 3:17 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 1:44 PM EDT

Resolved
Duration

15 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 24, 2:09 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 1:59 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 1:57 PM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 1:52 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 1:48 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 12:41 PM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 12:58 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 12:48 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 12:45 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 10:37 AM EDT

Resolved
Duration

36 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (7)
1. Resolved Oct 24, 11:23 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 11:13 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 10:55 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 10:50 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 10:49 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
6. Monitoring Oct 24, 10:42 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
7. Investigating Oct 24, 10:41 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 10:19 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 10:34 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 10:24 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 10:23 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 9:22 AM EDT

Resolved
Duration

14 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 24, 9:46 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 9:36 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 9:32 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 9:27 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 9:26 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 8:36 AM EDT

Resolved
Duration

19 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 24, 9:05 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 8:55 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 8:54 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 8:49 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 8:40 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 6:22 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 6:37 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 6:27 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 6:26 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 6:00 AM EDT

Resolved
Duration

8 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 6:18 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 6:08 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 6:04 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 5:34 AM EDT

Resolved
Duration

12 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 5:56 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 5:46 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 5:38 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 5:01 AM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 5:18 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 5:08 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 5:05 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 4:34 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 4:49 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 4:39 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 4:38 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 4:19 AM EDT

Resolved
Duration

8 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 4:37 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 4:27 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 4:23 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 4:01 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 4:16 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 4:06 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 4:05 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 24, 2026 · Started 3:19 AM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 24, 3:34 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 3:24 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 3:23 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Major Outage on Core Service and API Service

Oct 23, 2026 · Started 2:30 PM EDT

Resolved
Duration

11 h 2 min

Severity

Major Outage

Customer impact

No one can access and/or use the application. All customers are unable to use the API.
Affected services
Core Service

API Service
Status updates (6)
1. Resolved Oct 24, 1:42 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 24, 1:32 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 24, 1:30 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 24, 1:25 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 24, 1:15 AM EDT
  
  Core Service is now Degraded Performance. All customers experience slower performance. API Service is operating normally again.
6. Investigating Oct 23, 2:32 PM EDT
  
  Our monitoring detected a problem. Core Service: Major Outage. No one can access and/or use the application. API Service: Major Outage. All customers are unable to use the API.
Degraded Performance on Core Service

Oct 23, 2026 · Started 2:14 PM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 23, 2:29 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 2:19 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 2:18 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 23, 2026 · Started 1:59 PM EDT

Resolved
Duration

5 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 23, 2:14 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 2:04 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 2:03 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 23, 2026 · Started 1:44 PM EDT

Resolved
Duration

6 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 23, 2:00 PM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 1:50 PM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 1:48 PM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 23, 2026 · Started 9:52 AM EDT

Resolved
Duration

14 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (5)
1. Resolved Oct 23, 10:16 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 10:06 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 10:04 AM EDT
  
  The problem has returned. Core Service is affected again: Degraded Performance. All customers experience slower performance.
4. Monitoring Oct 23, 9:58 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
5. Investigating Oct 23, 9:56 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Core Service

Oct 23, 2026 · Started 9:22 AM EDT

Resolved
Duration

6 min

Severity

Degraded Performance

Customer impact

All customers experience slower performance.
Affected services
Core Service
Status updates (3)
1. Resolved Oct 23, 9:38 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 9:28 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 9:26 AM EDT
  
  Our monitoring detected a problem. Core Service: Degraded Performance. All customers experience slower performance.
Degraded Performance on Email Service

Oct 23, 2026 · Started 8:26 AM EDT

Resolved
Duration

7 min

Severity

Degraded Performance

Customer impact

All customers experience delayed email delivery.
Affected services
Email Service
Status updates (3)
1. Resolved Oct 23, 8:43 AM EDT
  
  This incident has been resolved.
2. Monitoring Oct 23, 8:33 AM EDT
  
  All affected services are operating normally again. We are monitoring to make sure the problem does not return.
3. Investigating Oct 23, 8:26 AM EDT
  
  Our monitoring detected a problem. Email Service: Degraded Performance. All customers experience delayed email delivery.